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Telephone Therapy Found To Be As Effective As Face-To-Face For Most People

With so many new technologies around nowadays no-one should feel alone anymore, but the only way we can help you is if you let us into your world.

For many people life is a struggle, so imagine being gripped by depression and having nowhere to turn.

Just lifting your head up from the pillow is a task that my good friend Linda has reminded me of many times. When you first realise your friend is struggling it’s so hard to know what to do. I told her “ I don’t understand, why don’t you love life, what do you have to be depressed about? Well I soon learned from her over some years that it’s not as simple as that and it wasn’t anything she could control, when that big black cloud would start hovering around she would call me and warn me how she would be for

You Might Not Actually Be Struggling With Depression

I soon understood how to deal with it but also how to express my voice when talking with her. There was one particular day when she was down for a long period and couldn’t leave the house and I had suggested to her about online or telephone therapy, she was intrigued and suggested I found out more about it, the good thing was she was always willing to get help. I looked up some advice online from BetterHelp. This was one of the better websites I had found online and it had some great information.

Her first experience was a good one, she found is very easy to just talk on the phone better than having to face someone, it proved so good she had a number of weeks with her therapist and worked through a whole heap of issues, yes it’s an ongoing treatment but she is able to call if she feels down and she doesn’t have to move from her house.

Telephone-administered cognitive behavioural therapy (T-CBT) has attracted international recognition as a  means of providing effective psychological treatment whilst simultaneously lowering costs, maximizing service efficiency and improving patient access to care.

New research conducted  has found that cognitive behavioural therapy is just as effective over the phone as it is face-to-face. This means that if you’re unable to meet a therapist in person or the cost of face-to-face psychotherapy is preventing you from accessing treatment. People with common mental disorders access telephone-based therapy more than traditional sessions. Thanks to the new findings, people in need of counselling will know they aren’t affecting the quality of their treatment if they use remote, telephone-based services.


The argument is that many patients might not be able to attend face-to-face sessions with a therapist for a variety of reasons, including existing commitments to work, disabilities or issues with transportation. Providing therapy over the phone will not only help individuals gain much-needed access to mental health treatment, it will provide a more cost-effective way of providing these services at a time when everyone is concerned about cutting costs. The benefits of telephone-based therapy for accessibility are obvious. Accessing treatment over the phone entirely removes travel costs, and makes it easier to find time for counselling. Any people prohibited by the costs will benefit from cheaper treatment, and they also don’t have to spend any money on travelling to sessions.

Advantages and Disadvantages of Online Therapy


  • Enables people in remote areas, and those who are disabled or housebound to access services.

  • It is usually fairly affordable and convenient.


  • There are concerns around confidentiality, privacy and unreliable technology.

  • Therapists are not in a position to respond directly to crisis situations.

  • The scope of the help provided can be limited. 

  • Some insurance policies may not cover online therapy.

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